Training: Clinical Communication Skills (CCS)

Clinical Communication Skills

When: February 20 and 21, 2016 (Saturday and Sunday)

Where: Pomeranian Medical University in Szczecin, Poland

For Whom: Medical doctors and other practitioners in the field of medicine who are entering the teaching practice or are now confronted with teaching in English and wish to improve their skills.

Course Description

The Clinical Communication Skills course is the fourth module in a four-part series entitled Studybility Teaching for Quality in Medical Sciences. It aims to strengthen the participants’ knowledge on the principles, theories and methods of university pedagogy at medical faculties. The goal is to offer new ideas and tools to help the participants develop their teaching methods and successfully convey the material to international medical students.

This two-day course addresses one of the key features of health care – the interaction between the patient and the physician (clinician).  Effective communication between those two groups promotes a variety of benefits including improved diagnostic accuracy, better health outcomes, improved treatment adherence, mutual satisfaction with medical encounters and decreased risk of malpractice lawsuits. In Good Medical Practice the UK General Medical Council (GMC) stipulate that it is part of a doctor’s duty ‘to communicate effectively, to listen to patients, take account of their views and respond honestly to their questions’. In their standards for undergraduate medical education, the GMC also expect Tomorrow’s Doctors to be able to: ‘Communicate clearly, sensitively and effectively with patients, their relatives or other carers, and colleagues from the medical and other professions, by listening, sharing and responding.’

The training takes place in English without a translator. The format of this training requires a high level of interaction.

Learning Outcomes:

After the course the participants will be able to:

  • Recognise the importance of effective clinical communication to patient outcomes
  • Write clinical communication lesson plans using Bloom’ Taxonomy
  • Teach clinical communication effectively to large and small groups
  • Design and facilitate role­playing scenarios, considering diversity and cultural competence
  • Consider the use of e­learning and audio­visual technology to enhance teaching and assessment of clinical communication
  • Employ best practice to give feedback on students’ communication skills
  • Write assessment criteria for workplace based (formative) assessments of clinical communication
  • Formulate standardised (summative) assessments for clinical communication


The course will be facilitated by Dr Peter Washer. Peter is the author of a textbook, Clinical Communication Skills (Oxford University Press 2009), which won first prize in its category in the British Medical Association’s book awards. He has been a lecturer in Clinical Communication in University College, London and a Teaching Fellow in Clinical Communication at Imperial College, London. He has also worked widely in educational and staff development in higher education. He currently works at the Royal College of Radiologists in London, where he has written the world’s first postgraduate certificate in medical education for radiology.

Peter Washer



Pomeranian Medical University in Szczecin

Pomeranian Medical University in Szczecin is a public (State-owned) university with full-time, intramural system of study. The level of qualification held: master’s degree program; diploma of higher education; long cycle programme.

There are two faculties at the University which offer studies in English:

  1. Faculty of Medicine
  2. Faculty of Medicine & Dentistry

Pomeranian Medical University in Szczecin offers studies in English language since 1996 on the Faculty of Medicine and on the Faculty of Dentistry since 2006.  At present, Pomeranian Medical University in Szczecin has over 600 students of English Program at both Faculties.Over 250 students has already successfully graduated from their respective Faculties. Each year the University offers 100 seats at the Faculty of Medicine and 30 seats at the Faculty of Medicine & Dentistry.

University’s Main Library University has permanent (free for students) access to the Internet databases such as: MEDLINE, SCOPUS, Science Direct, Wiley on-line Library, UpToDate; ERIC, Science Direct; Cochrane Collection; ProQuest Science and Technology; ProQuest Medical Library; EndNote Web;  EBSCO; McGraw-Hill; MedTube; etc.

Furthermore, the University cooperates with many other medical schools, hospitals and clinics in Europe. Student with good grades may enter the ERASMUS program and study abroad for one or two semesters. PMU has signed the agreements with the Universities in Germany, France, Italy and Spain.

Students find that Szczecin is a lively city with the wide range of social, cultural and recreational facilities available in the region. By studying in Szczecin one gets the additional benefit of learning about a new culture. Naturally, medical studies take up much of the students’ everyday life, but Szczecin can provide a broad spectrum of activities to do in your spare time. Activities range from golf, football and sport gyms to bowling, pool and pub crawling. The city has a wide cultural life with its own philharmonic orchestra, opera, art galleries, clubs etc. Our students often search for a superior place to meet friends, relax or just sip of cup of hot coffee, and fortunately, Szczecin has plenty of such places.

Considering that English Program students are from various corners of the world, studies at PMU offer not only an excellent training for future doctors or dentists, but also a fantastic opportunity to live and work in a diverse environment where one can learn new language, understand another culture or even observe different scientific approaches and techniques.